Tricks of the Trade Articles

Facility Management Guru Kevin Folsom is director of campus operations at Trinity Christian Academy in Addison, TX. In this column, he fields all kinds of questions from other facility managers around the world. All questions have been submitted via the “Ask The Expert” link.

TFM Columnist Kevin Folsom

Tricks Of The Trade: Gauging Customer Service

Facilities Management Guru Kevin Folsom introduces the concept of "servant leadership" to managers who are seeking ways to rate those in the...Read More...

TFM Columnist Kevin Folsom

Tricks Of The Trade: Roofing Research

Tricks Columnist Kevin Folsom helps out one facility management professional who is struggling with roofing decisions. From the October 2013 issue....Read More...

TFM Columnist Kevin Folsom

Tricks Of The Trade: Tackling Sewage Odors

Tricks Columnist Kevin Folsom gives some suggestions to a facility manager who is dealing with sewage odors in several buildings. From the October 2013 issue....Read More...

TFM Columnist Kevin Folsom

Tricks Of The Trade: FM Licensing Requirements

Tricks Columnist Kevin Folsom goes over the requirements for facility management licenses. From the September 2013 issue....Read More...

TFM Columnist Kevin Folsom

Tricks Of The Trade: Forklift Damage Issues

Is it possible to protect facilities when forklift operators treat their equipment like bumper cars? From the September 2013 issue....Read More...

TFM Columnist Kevin Folsom

Tricks Of The Trade: Continuing Education

Tricks Columnist Kevin Folsom sorts through the various continuing education options for one operations manager. From the August 2013 issue....Read More...

TFM Columnist Kevin Folsom

Tricks Of The Trade: Sub-Carpet Discoveries

Getting a concrete subfloor cleaned up enough for reuse requires the advice of Tricks Columnist Kevin Folsom. From the August 2013 issue....Read More...

TFM Columnist Kevin Folsom

Tricks Of The Trade: High-Tech Cigarettes

To smoke or not to smoke? That is the question. How should facility managers draw the line with electronic cigarettes? Folsom examines this issue. From the July 2013 issue....Read More...

TFM Columnist Kevin Folsom

Tricks Of The Trade: Comprehensive Audits

Folsom goes through the basic steps of setting up a facility audit program and makes recommendations for a facility management professional in Dubai. From the July 2013 issue....Read More...

TFM Columnist Kevin Folsom

Tricks Of The Trade: Disaster Planning

Folsom explains why leadership is among the most important character traits a manager can exhibit when disaster strikes his or her facility. From the June 2013 issue....Read More...