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Tim Springer, PhD, president and founder of HERO, inc. (www.hero-inc.com), is an expert on knowledge worker performance, office ergonomics, work behavior, and the work environment. As a facility management educator, he has been an important part of the programs at Grand Valley State University and Michigan State University. He has also been (and continues to be) an advocate for the future of the profession through his contributions to Today’s Facility Manager.
With so much attention on speech giving and politics, Springer encourages facility professionals to spread the good word about the importance of what they do and how they do it.
Springer wonders if it really make sense to measure facility (and employee) performance based on cost per square foot instead of output in terms of results.
Springer uses a landscaping analogy to define the backbone to a successful workplace.
The study of cognitive ergonomics can—and should—be applied to real world workplace behaviors.
Tim Springer challenges fms to define what they do in terminology that's tangible to everyone.