The First Facility Management Blog


March 8th, 2010

Singapore Masters Program Encourages Sustainable FM

UCL (University College London) is launching an MSc in partnership with the Building Construction Authority (BCA) in Singapore to encourage environmentally friendly building practices. The first Masters program at UCL to be taught outside London, the MSc in Facility and Environment Management was established with the goal of helping Singapore reach its target of having 80% of buildings in the city “Green Mark certified” by 2030.

The program is aimed at building professionals who will be taught by experts from UCL’s Bartlett Faculty of the Built Environment at the BCA Academy in Singapore. Specifically tailored for Singapore students, the program will be delivered through blended learning—a combination of traditional face to face teaching by visiting UCL lecturers and distance learning using live video links, one-to-one Skype tutorials, podcasts, and video seminars.

The need for the course has arisen out of the increasing call for more sustainable cities, especially in tropical zones such as Singapore, where more than 50% of carbon dioxide emissions can be attributed to buildings. To address this issue, the government of Singapore has identified a need to train 6,000 green facility managers over the next 10 years. The top tier of these professionals will be taught in the UCL masters program, with the first students due to start in September 2010 at the BCA Academy.

Commenting on the signing of the Collaboration Agreement, BCA Academy Managing Director Benedict Tan said, “This MSc program will be an excellent avenue to nurture leaders and professionals who will one day lead us in our journey to make Singapore a sustainable city of the tropics. Graduates of this program will have the expertise to manage, maintain and operate green buildings in Singapore. Having a strong pool of these professionals for the future will take us a step closer in making Singapore’s built environment more sustainable.”

“We are privileged to collaborate with UCL a university globally renowned for its facility and environment management discipline. I am encouraged by UCL’s efforts in adapting their existing curriculum for our industry and to our local built environment and ‘importing’ it to the BCA Academy,” Tan added.

Leading experts in space and workplace management, Professor Alexi Marmot, service operations, Peter McLennan, and sustainable facility management, Dr Marcella Ucci, will be involved in teaching the course. The program also includes industry site visits to provide students with practical insights into facilities management issues first hand.

Professor Alexi Marmot, head of UCL’s Bartlett School of Graduate Studies explained, “The MSc in Facility and Environment Management at the Bartlett has been running since 1992 with many graduates from the UK and all over the world. The Singapore program is a way for us to extend our expertise globally, while at the same time bringing an international focus to our London program.”

LABELS BCA, FM_Alert, Facilities_Management, MSc, Professional_Development, Singapore, sustainability No Comments »

February 25th, 2010

BOMA Approved as USGBC Education Provider

The Building Owners and Managers Association (BOMA) International announced it has been approved as a U.S. Green Building Council (USGBC) Education Provider. USGBC has approved the technical and instructional quality of two of BOMA’s education series, the BOMA Energy Efficiency Program (BEEP) and the Sustainable Operations Series (SOS). BEEP’s six on demand Webinars have been approved for a total of 12 GBCI CE hours and the four Webinars in the SOS series have been approved for a total of six GBCI CE hours, all counting toward the LEED Credential Maintenance Program.

The BEEP series gives building owners and property managers information, strategies, technologies, how-to guides, and resources to reduce energy and costs in their buildings. It was developed by the BOMA Foundation in partnership with the U.S. Environmental Protection Agency (EPA)’s ENERGY STAR® program and is supported in part by a grant from EPA. SOS builds on the BEEP program by clearly demonstrating how green operations can effectively enhance the bottom line, improve tenant satisfaction and benefit the environment. Each course features practical strategies and case studies on buildings that have employed green operating practices.

BOMA is committed to enhancing the ongoing professional development of the building industry and LEED Professionals through high-quality continuing education programs. As a USGBC Education Provider, BOMA has agreed to abide by USGBC-established operational and educational criteria, and is subject to annual reviews and audits for quality assurance.

All USGBC-approved Education Provider courses:

  • Support the LEED Professional Credentialing Maintenance Program;
  • Align with USGBC’s educational mission;
  • Are delivered in a variety of formats and target multiple learning levels and audiences; and
  • Are peer-reviewed to meet USGBC’s standard for instructional design and content quality.

LABELS BOMA, Facilities_Management, LEED, Professional_Development, USGBC No Comments »

February 17th, 2010

New IFMA Community for Casino/Gaming Facility Managers

The International Facility Management Association (IFMA) has formed the Casino and Gaming Facilities Community, a new community of practice for those who manage facilities in the casino and gaming industry. IFMA’s communities of practice are organized special interest groups that unite members of specific industries not represented by the association’s councils.

The new community will provide a network for gaming facility professionals to connect with one another and share resources through webinars, roundtables, benchmarking studies, and other continuing education opportunities.

“Over the past decade, the gaming and entertainment industry has shed its stigma and become a mainstream business. From mega resorts in Las Vegas and Macau, to riverboats across the United States, there are millions of square feet under the management of some very qualified facility professionals,” said Richard Emmons, CFM, CFMJ, senior director of corporate facilities for Isle of Capri Casinos. “The new Casino and Gaming Facilities Community will present excellent networking opportunities and provide gaming facility professionals with resources that may not have been previously available to them.”

The new community will hold an introductory webinar entitled “Casino/Gaming Roundtable: What Keeps you up at Night?” on Wednesday, Feb. 24, at 10 a.m. EST. The webinar will focus on 24/7 casino operations, food and hospitality services, HVAC, smoking, odor control, and power loss and deregulation. Representatives from Cherokee Nation Enterprises, Edgewater Casino, Isle of Capri Casinos, PCI Gaming, Tohono O’odham Gaming Enterprise and others will moderate the discussion. Participation is free and open to anyone, regardless of IFMA membership.

LABELS FM_Alert, Facilities_Management, IFMA, Professional_Development, casino 1 Comment »

February 16th, 2010

BIFM Awards 2010 - Call for Entries

The BIFM Awards have launched for 2010, giving facility managers (fms) in Great Britain the chance to get involved in one of the top events on the UK’s facility management (FM) calendar. Winners are announced at the BIFM Awards, the biggest networking event in the UK.

These Awards recognize more than just the work that fms do. There are 13 category headings, and the awards are given for excellence in the field of FM where it can be demonstrated within the context of the category criteria.

The categories are:

  • Facilities Manager of the Year;
  • Student of the Year;
  • Communications & Marketing;
  • Public Sector Excellence in FM Team;
  • Corporate Occupiers Excellence in FM Team;
  • Innovation in Customer Service;
  • Overall FM Industry Impact;
  • Innovation in Products;
  • Sustainability & Environmental Impact;
  • Innovation in Technology & Systems;
  • Property Investors Excellence in FM Team;
  • Impact on Organisation & Workplace; and
  • FM Excellence in a Major Project

The judges for 2010 will be lead by Oliver Jones, chief executive of The Asset Factor and a partner with EC Harris. Oliver leads a highly experienced team to decide upon the winners, based on specific criteria.

Oliver says, “The BIFM Awards present a great opportunity for teams and leading individuals in our industry to be recognized against the very best of the competition. To win an Award is a powerful message to the employers of in-house teams, to the clients of outsourced teams, and to all staff and team members at all levels. With our leading industry representatives as judges, the only question is: Who can stand out and show the excellence our industry is capable of?”

Anyone who takes a serious interest in where they and their profession are heading should view the BIFM Awards as an essential part of their education and continuing professional development, and as such, worthy of prestigious acclaim. The Awards highlight an area that the FM and their teams have made a real impact

To nominate a colleague or company, visit this link. The closing date for entries is Friday, April 30, 2010. The BIFM Awards dinner will be held on 11th October 11, 2010 at The Grosvenor House Hotel, London and celebrate the increasingly strategic profile of FM, highlighting the key role it plays in the success of public and private sector organizations.

LABELS BIFM, Facilities_Management, Professional_Development, UK No Comments »

February 1st, 2010

Online Registration Now Open for The TFM Show

Last week, online attendee registration opened for The Total Facility Management Show and CONSTRUCT2010. This co-located event for facility management professionals provides an education agenda, an array of commercial, institutional, and industrial building specific programs and special events, and is host to the Construction Specification Institute’s (CSI) Annual Convention. The event is geared to meet the education, networking, and informational needs of facilities managers, architects, designers, specifiers, engineers, building owners, and professionals who design, build, operate, and renovate.

The four-day education schedule, with over 75 sessions, offers relevant, interactive, expert-led instructive programs and on-floor “how-to” training sessions focusing on building and design, business, leadership, processes, standards, stewardship, and facility management. Most courses provide continuing education credits for CSI CEUs, AIA/LUs, SDs, and HSWs. The education schedule allows plenty of time to explore the exhibit floor with non-conflicting time to attend the sessions. Floor education is provided free of charge to attendees in the Education Pavilion during Exhibit Hall hours.

In the Exhibit Hall, attendees will have the opportunity to explore hundreds of relevant products and problem solving solutions as well as the latest products in the New Product Pavilion and sustainable products in the Green Pavilion. Participants can experience the value of networking and relationship building as a broad spectrum of industry professionals convene in one place. A special events line-up includes a General Session that focuses on innovation with keynote speaker, Bjarke Ingels, award-winning architect and author, a Welcome Reception, and a strong CSI agenda (including Certification Exams, association annual meeting, Honors and Awards Gala and Fellowship events). Technical Tours, a Spouse/Guest program, Student Competition, and programs specifically for the Emerging Professional are offered.

For those registering before April 8, 2010, Exhibit Hall admission is free and discounted education packages are available. Those registering as CSI Members receive the association discount. The event will take place May 11-14, 2010 at the Pennsylvania Convention Center, Philadelphia, Pennsylvania in conjunction with the 54th CSI Annual Convention. Discounted hotel and travel are available through the official travel provider.

LABELS CSI, FM_Alert, Facilities_Management, Professional_Development, The_TFM_Show No Comments »

January 27th, 2010

Two Achievements in the Global FM Community

Founded in 2004, ABRAFAC, the Brazilian Association of Facilities, celebrated its fifth anniversary last year. The association now represents more than 450 members from across Brazil. ABRAFAC has worked to raise the profile of both those working in the field and the facility management (FM) profession as a whole.

The formal concept of FM began to be used in Brazil around the middle of the 1990s. Although the activity is well established within large organizations and continues to evolve and gain status, FM still remains to be totally understood by local Brazilian organizations.

Brazilian facility managers (fms) have been enthusiastic in the search for both professional and organizational development, and since the 80s (before the formal adoption of the title of FM, many informal support groups came into existence, each aimed at promoting the exchange of experiences, benchmarking, and good practice. Today’s fms are now tasked with working within the additional framework of the organization’s wider environmental and social objectives and are therefore involved in corporate sustainability in its widest sense.

FM is also the subject of formal qualifications, ranging from a variety of introductory operational/vocational courses promoted and supported by ABRAFAC, to a formal MBA at POLI/USP (one of Brazil’s most respected universities), now in its seventh year.

In other international FM news, Stan Mitchell was honored in October 2009 with the BIFM Award for Overall FM Industry Impact. As BIFM Chairman from 2002 to 2004, he played a key role in the restructuring of the Institute during a period of rapid growth and change. He was also a key player in the workshops, discussions, and negotiations that culminated in a series of meetings in Philadelphia in 2005 to establish the Global FM alliance.

LABELS ABRAFAC, BIFM, Brazil, FM_Alert, Facilities_Management, Global_FM No Comments »

January 21st, 2010

IFMA Foundation Releases Higher Education Guide

The IFMA Foundation is pleased to announce the publication of the first “North American Facility Management Degree Program Guide.” The new guide provides a listing of all known facility management programs in North America.

Its purpose is to help educational institutions develop standards for facility management curricula and the details of the course of study. It also serves as a reference for students, educators, and professionals interested in facility management higher education degree programs.

“This career choice prepares students for jobs managing the built environment with consequent opportunities to have a significant impact on sustainability in buildings, which are major consumers of energy,” said IFMA Foundation Director of Academic Affairs Charles Claar, CFM, CFMJ, P.E.

For a free copy of the “North American Facility Management Degree Program Guide,” send an e-mail to tfm@groupc.com with the words “IFMA Foundation Education Guide” in the subject line of your e-mail.

LABELS FM_Alert, Facilities_Management, Facility Management, IFMA, IFMA_Foundation, Professional_Development No Comments »

January 6th, 2010

Shrinking Salaries? Not For Facility Managers!

According to a recent survey conducted by CBSalary.com and SalaryExpert.com, facility management is among the top 20 professions anticipating sizable salary increases in 2010. The list is based on an analysis of data from the Occupational Employment Statistics provided by the Bureau of Labor Statistics, and ongoing surveys conducted by Salary Expert.

Last year, Facility Managers (defined as professionals overseeing all things concerned with the operation, repair, maintenance, and construction of facilities, equipment, buildings, and grounds) earned $89,262. This year, they earn a salary of $94,491 placing them in the 11th position on the list with a +4.38% increase.

The top 10 professions in order are: Oral Pathologists (+6.83%), Social Medical Researchers (+6.65%), Pharmacologists (+5.35%), Toxicologists (also +5.35%), Vocational Teachers (+4.93%), Deans (+4.9%), Social Psychologists (also +4.9%), Early Childhood Teachers (+4.8%), Insurances Agents (+4.73%), and Credit Representatives (+4.53%).

Completing the top 20:
12. Software quality assurance testers (+4.23%)
13. Financial securities clerks (+4.2%)
14. Food and beverage order clerks (+4.18%)
15. Computer network analysts (+4.05%)
16. Purchasing directors (+4.03%)
17. Public accountants (+4%)
18. Accounts receivable managers (+4%)
19. Government fire marshals (+4%)
20. Retail store managers (+2.9%)

SUMMARY OF 2010 FORECAST
And while employers are still slow to hire, CareerBuilder’s 2010 Job Forecast suggests the hiring market may begin to thaw, as organizations are beginning to consider hiring strategies designed to preserve the health and growth of their businesses for the future. CareerBuilder surveyed more than 2,700 hiring managers and human resource professionals nationwide across industries.

Full time
Twenty percent of employers plan to increase their number of full-time, permanent employees in 2010, up from 14% in 2009. Nine percent say they plan to decrease headcount in 2010, down sharply from 16% in 2009. Sixty-one percent don’t plan to change staff levels, while 10% say they are unsure.

Part time
Eleven percent of employers plan say they plan to add part-time employees in 2010, up slightly from 9% in 2009. Eight percent say they plan to decrease their part-time help in 2010, down from 14% in 2009. Sixty-nine percent plan no change in headcount, while 13% are unsure.

Hiring by region
Employers in the West are planning to increase their headcounts more in 2010 than the other regions of the country. Nearly one-quarter of employers (24%) in the West say they plan to add full-time workers in 2010, compared to 21% in the Northeast, 20% in the South, and 16% in the Midwest.

While plans to decrease headcounts in 2010 are down sharply across all regions, employers in the Northeast still plan to trim headcounts by 10%, followed by an 8% decrease in the South, Midwest and West.

Hiring by industry
Comparing selected industries, hiring is expected to increase in information technology, manufacturing, financial services, professional and business services, and sales in the coming year. Thirty-two percent of IT, 27% of manufacturing, and 23% of financial services employers plan to add full-time, permanent employees in 2010, followed by 22% of employers in professional and business services and 21% in sales. Health care employers are also planning to expand staffs at 21% followed by 18% of transportation employers and 15% of retail.

Hiring by job type
When asked which areas employers plan to hire for in 2010, one-third pointed to technology followed by 28% in customer service. Nearly one-quarter (23%) plan to add sales people, 18% will add research/development, 17% in business development, 15% in accounting/finance, and 14% in marketing.

Compensation
Even as companies continue to watch their spending, they still plan slight increases to salaries in the coming year. Fifty-seven percent of employers report their companies will increase salaries for existing employees in 2010, down from 65% in 2009. Thirty-six percent expect to raise salaries of existing employees by 3% or more, while 11% anticipate increases of 5% or more.

Twenty-nine of employers plan to increase salaries on initial offers to new employees, down from 33% in 2009. Nearly one-in-five (18%) employers will raise salaries on initial offers by 3% or more, while 7% anticipate increases of 5% or more.

HOW EMPLOYERS PLAN TO MOVE FORWARD IN THE NEW YEAR

Companies are looking to the future and making up for lost ground caused by the recession. The following are 10 trends for 2010:

1. Replacing Lower Performing Employees
Employers are taking advantage of the large number of top talent in the current labor pool to strengthen their work force. Thirty-seven percent of employers say they plan to replace lower-performing employees with higher performers in 2010. When asked to grade their current work force, 25% rated them an “A,” 60% a “B,” 15% a “C,” and 1% a “D.” Less than one-half of a percent felt their current staff was a failure.

2. Emphasis on Social Media to Strengthen Brand
The economy required companies to make some tough decisions about their businesses, which had a negative impact on their brands. Close to four-in-ten employers (37%) plan to put a greater emphasis on social media in 2010 to create a more positive brand for their organization. One-in-five employers plan to add social media responsibilities to a current employee, while close to one-in-12 (8%) plan to hire someone new to focus or partially focus on social media.

3. Rehiring Laid-off Workers
Companies needed to scale their businesses to market last year and four-in-10 employers say they were forced to lay off workers. Among those who had lay-offs in 2009, 32% of employers now say they plan to bring back workers with three-in-10 either doing it now or plan to do so in the first six months of 2010.

4. Flexible Work Arrangements
Companies plan to continue providing employees with greater flexibility in hopes of maintaining a better work-life balance. Thirty-five percent of employers say they plan to provide more flexible work arrangements in 2010, compared to 31% last year. These arrangements include:

  • Alternate schedules - come in early and leave early or come in later and leave later - 73%
  • Telecommuting options - 41%
  • Compressed workweeks - work the same hours, but in fewer days - 32%
  • Summer hours - 18%
  • Job sharing - 13%
  • Sabbaticals - 6%

5. Cutting Perks and Benefits
Even as companies look to the new year and toward growth opportunities for their businesses, many are still choosing to trim perks and benefits. Thirty-seven percent of employers say they will cut perks and benefits in 2010, up from 32% who said they trimmed in 2009. Perks and benefits employers plan to trim in the new year include bonuses, medical coverage, suspended 401k matching and office perks such as coffee, tea, and condiments.

6. Rehiring Retirees and Postponing Retirement
Companies understand the intellectual capital mature workers bring to their organization, and 27% say they are open to retaining their workers who are approaching retirement. Sixteen percent say they are likely to rehire retirees from other companies in 2010. Additionally, one-in-10 are likely to provide incentives for workers at or approaching retirement age to stay on with the company longer.

At the same time, workers have expressed interest in postponing retirement. Thirty percent of employers report they have received requests from workers approaching retirement age to stay on with their company, up from 22% last year.

7. Freelance or Contract Hiring
While employers still plan to be cautious regarding the number of full-time employees they add in the new year, many will turn to freelance or contract employees to help keep their businesses moving forward. Three-in-10 employers anticipate hiring freelancers or contractors in 2010, up slightly from 28% in 2009. Six percent expect to employ more freelance workers or contractors than last year, while 15% expect to hire the same amount and 10% plan to hire fewer.

8. Green Jobs
Employers will continue to turn some of their focus to the environment in the new year. Eleven percent of employers say they plan to add “green jobs” in 2010, the same amount who said they added them in 2009. “Green jobs” are positions that implement environmentally conscious design, policy, and technology to improve conservation and sustainability.

9. Bilingual Recruitment
Employers have identified having a diverse work force as an important measure of success as they begin to rebuild their businesses after the economic downturn. One area they plan to focus on is building a bilingual team. Nearly four-in-10 employers (39%) said they plan to hire bilingual candidates in 2010 and half said that if they had two equally qualified candidates, they would be more inclined to hire the bilingual candidate.

10. Business Travel
While employers are inching away from cost containment and more into growth, one area they still plan to save money on is business travel. Forty-three percent of employers say that in their organizations there will be less business travel in 2010 than in 2009.

LABELS CareerBuilder, Compensation, Employment, FM_Alert, Facilities_Management, Facility Management, Professional_Development, Salaries No Comments »

November 17th, 2009

Survey: Workers Willing to Sacrifice Comfort to Save Energy

Facility managers and business owners are thinking twice before tweaking workplace temperature settings. According to a new survey of office workers, 69% said they would be willing to sacrifice their preferred ideal temperature in the office to help their company conserve energy. However the survey also found that nearly four in five participants (78%) say they are less productive at work when they are too hot or too cold.

Johnson Controls commissioned a survey of nearly 800 American adults who work in an office setting. The good news: The findings indicate that many workers think their employers could be doing more to be energy efficient. The challenge: business owners must avoid a negative impact on office productivity and the possibility that workers may take action to circumvent their discomfort, including the use of portable heaters or fans, if temperatures are not ideal.

“Employers may be tempted to turn down the thermostats this fall, but this quick fix could lead to hidden costs,” said Clay Nesler, vice president of Global Energy and Sustainability, Johnson Controls. “Energy efficient systems and equipment is the win-win alternative, allowing businesses to save energy and money without sacrificing workplace productivity.”

Almost all participants (98%) said their office has been too hot or too cold at some point and when that occurs, most (78%) said they are less productive. Not only does workplace productivity suffer, individual actions—such as bringing a heating or cooling device into the office—result in increased energy use.

Additional findings:

  • 49% of office workers have used a fan when it was too hot in their office, and 28% used a space heater when it was too cold.
  • Nearly one-third (30%) have left their office building to take a walk outside when it was too hot or too cold in their work space.
  • 41% have informed their office manager or custodian of their discomfort.
  • Approximately seven in 10 (69%) have adjusted their clothing, such as adding a sweater, if was too cold or removing a layer if it was too hot.

American workers expect their employers to take action. The results indicate that 45% think their employer is not doing enough to make their office environments energy efficient.

LABELS FM_Alert, Facilities_Management, Johnson_Controls, Productivity, Temperature, World_Workplace, energy_management No Comments »

November 3rd, 2009

UTSA to Offer New Minor in Facility Management

The IFMA Foundation is pleased to announce that the University of Texas at San Antonio will be offering a new facility management minor program beginning in 2010. The new offering will be part of the school’s Real Estate Finance and Development program in the UTSA College of Business. The announcement of the new program was made at the San Antonio Chapter of IFMA’s September meeting on Wednesday, September 2, 2009 at the UTSA campus.

“We’re very pleased that UTSA will be initiating the Facility Management Minor program in the fall of 2010,” said IFMA Foundation Director of Academic Affairs Charles Claar, P.E., CFM, CFMJ. “The private and public sectors in Texas alone need 775 new, competent facility managers each year, so this program will begin to fill a huge void that exists in Texas and nationwide. We look forward to the development of a Facility Management Major program at UTSA as soon as it can be accomplished.”

The IFMA Foundation works for the public good to promote priority research and educational opportunities for the advancement of facility management. The IFMA Foundation is supported by the generosity of the facility management community, including IFMA members, chapters, councils, corporate sponsors and private contributors who are united by the belief that education and research improve the facility management profession.

LABELS FM_Alert, Facilities_Management, IFMA_Foundation, Professional_Development, USTA No Comments »