The First Facility Management Blog


September 30th, 2009

WEIRD WEDNESDAY: The Ants Go Marching One By One…

At one point in time or another, nearly every facility has a problem with unwanted visitors. Sometimes they come in the form of rodents or birds–both capable of causing unhygienic conditions in and around buildings and offices.

In this particular instance, the office is being bugged. Literally. Specifically, there is a problem with ants in and around one of the work stations. A nearby printer is also acting up.

So what’s going on? Check out this video:

LABELS Ants, Technology, WEIRD_WEDNESDAY, pest_management No Comments »

September 30th, 2009

Green Power Purchase Recognition

Carpet manufacturer Beaulieu Commercial was recently honored with a 2009 Green Power Leadership Award by the U.S. Environmental Protection Agency (EPA) at the annual Green Power Leadership Awards ceremony in Atlanta, GA. The EPA co-sponsors the Green Power Leadership Awards with the U.S. Department of Energy and the Center for Resource Solutions, a national non-profit organization. The award, which Beaulieu Commercial received on September 14, 2009, recognizes exceptional dedication to environmental protection through green power commitment. Beaulieu Commercial purchases kilowatt hours of green power annually to meet 100% of the organization’s purchased electricity use nationwide.

“People don’t always realize that in the U.S., the largest source of carbon heavy greenhouse gasses comes not from automobiles, but from coal fired electric power plants,” said Beaulieu Commercial President James Lesslie. “Supporting clean sources of electricity is a sound business decision and crucial in reducing our climate risk.”

A recent introduction in the company's BOLYU carpet line is Yada Yada (seen here).

A recent introduction in the company's BOLYU carpet line is Yada Yada (seen here).

In addition to energy conservation and waste management best practices in running its manufacturing operations, Beaulieu Commercial was the first carpet manufacturer to include post-consumer recycled content in 100% of its products.

In addition, its Nexterra® tile backing is an industry leader with 85% post-consumer recycled content. The Nexterra® carpet tile products recently earned the platinum level of NSF 140-2007 certification, the only ANSI certified sustainable carpet assessment standard in the industry. NSF International, a not-for-profit organization setting standards in development and product certification, certified all Nexterra® tile products under the BOLYU Contract, Cambridge Commercial and PURE CONTRACT product lines manufactured at Beaulieu Commercial’s Adairsville and Chatsworth facilities in Georgia.

Beaulieu Commercial’s green power purchase of 9 million kilowatt hours (kWh) of green power represents over 12 million pounds of emissions that won’t be going into the atmosphere. This is the equivalent of taking more than 1,300 cars off the roads or the equivalent amount of electricity needed to power more than 1,000 average American homes each year.

The Center for Resource Solutions' Green-e logo

The Center for Resource Solutions' Green-e logo

Beaulieu Commercial’s green energy leadership entitles the company to display the Green-E Certified Renewable Energy logo (seen at right) on all of its products and corporate communications. “Beaulieu Commercial continues its commitment to being a leader in corporate environmental stewardship,” Lesslie said. “We’re honored by the EPA’s recognition of our efforts.”

Green power is electricity generated from environmentally preferable renewable resources, such as wind, solar, geothermal, biogas, biomass and low-impact hydro. These resources generate electricity with a net zero increase in carbon dioxide emissions, while offering a superior environmental profile compared to traditional power generation sources. Green power purchases also support the development of the new renewable energy generation sources nationwide.

LABELS Beaulieu Commercial, EPA, Energy, The_Environment, award No Comments »

September 29th, 2009

BOMI And IFMA Foundation Standardize Industry Lingo

Jeffrey A. Horn, President and CEO of BOMI (Building Owners and Managers Institute) International, has announced a partnership with the IFMA Foundation to bring a Wikipedia-like Web-based glossary of building terms to members of the building industry. FMPedia® is a dynamic, real time, open, Internet-based glossary where contributors are welcome to add new FM terms and definitions and comment on existing ones. It is meant to be as broad and international as possible. The glossary is non-commercial, supported by the IFMA Foundation, and contains no product endorsements or paid sponsors.

BOMI will merge its 343-page Dictionary of the Built Environment, consisting of more than 4,500 terms, with the existing FMpedia, an online glossary for the facility management industry developed by the IFMA Foundation. BOMI’s contribution will amount to a 300% growth in the number of definitions currently available through FMpedia. The format will allow viewers to comment on individual entries and will standardize definitions of terms used in the international building and facility management professions.

Horn said that the expanded FMpedia “will allow people from all corners of the world to be on the same page” when it comes to using facility management and commercial real estate terms. “Standardizing the language, standardizing the definitions, that’s got to help everyone,” Horn explained.

Like Wikipedia, FMpedia will allow industry members to add entries, edit definitions, and comment on entries. “The FM community will help to define the lexicon of the built environment by adding and modifying definitions as the industry evolves,” Horn said. “FM professionals will be able to collaborate to build a consensus.”

“The IFMA Foundation is excited to have BOMI’s support for this venture and to see the current FMpedia glossary double in size,” said Will Rub, executive director of the IFMA Foundation. “FMpedia has been well received since its inception two years ago, and we look forward to the valuable input that BOMI users will bring.”

Eric Teicholz, head of the IFMA Foundation’s Knowledge Management Committee and developer of FMpedia, indicated that “the glossary has more than 3,000 registered users from about 25 countries. The Web site currently receives more than 12,000 hits per month, which should dramatically increase as BOMI’s users start to use the site.”

The process of merging BOMI’s dictionary into the FMpedia database is expected to be completed by the end of November according to Michael Coleman, BOMI’s designation manager. He said that the glossary will also appeal to professionals in related fields, such as realtors, building owners, maintenance managers, and those in any area that involves commercial real estate.

“Our goal is to benefit the entire industry,” he said.

LABELS BOMI, FM_Alert, FMpedia, Facilities_Management, IFMA_Foundation, Professional_Development No Comments »

September 29th, 2009

NEW PRODUCT FLASH: Evac+Chair MK3

The Evac+Chair is a portable evacuation chair that requires no attachment to stairs or side railings. Developed in 1982, the Evac+Chair is sold internationally to hotels, hospitals, office buildings, schools, assisted living facilities, and residential and commercial high-rise buildings. It is designed to transport occupants who need assistance down stairs during an emergency event. Its patented design allows most able-bodied users to assist anyone with mobility impairments or other conditions in need of help in an emergency.

The narrow profile and light weight (19 pounds) of the Evac+Chair means that its use as an evacuation chair does not interfere with the ascent or descent of first responders sharing the stairway. The chair is engineered to convey smoothly using a patented continuous rotating V belt that ensures safety and allows the user to control the chair’s descent down the stairs with relative ease, regardless of the passenger’s size. The latest model, the MK3, holds up to 330 pounds.

“The Evac+Chair’s unique construction makes it easy for an employee to assist a disabled co-worker,” notes Richard Perl, vice president of Evac+Chair North America. “In fact, more than six occupants were rescued to safety from the Towers on September 11 as the first responders were making their way up the stairs.”

The Evac+Chair features patient restraints, wall mounted hooks, dust cover, photoluminescent signage, and a CD-Rom User Guide. Product comes with a 15-year manufacturer’s warranty.

LABELS Evac+Chair, Evacuation Strategies, Interiors, New_Product_Flash, Safety No Comments »

September 28th, 2009

BIFM Announces Awards Finalists

2006 BIFM Award Winners

2006 BIFM Award Winners

Each year, the British Institute of Facilities Management (BIFM) celebrates the accomplishments of the profession during its annual awards dinner. The organization, which has been providing information, education, training, and networking services for over 12,000 facility management FM professionals since 1993, will hold its event on October 12, 2009, at Grosvenor House Hotel, London.

The BIFM Awards recognizes more than just the work that facility managers (fms) do. They identify the evolution of FM as an industry, and the awards categories for this year have been updated to reflect that. The 2009 BIFM Awards categories and nominees are:

Corporate Occupiers Excellence in FM Team:

  • The Co-operative
  • EC Harris
  • HSBC
  • Shop Direct Group
  • SPIE Matthew Hall/Lilly

Innovation in Customer Service:

  • Carillion
  • Kajima Partnership
  • NB Entrust
  • Sodexho
  • Taylor Woodrow

Public Sector:

  • Babcock DynCorp Ltd
  • Balfour Beatty Workplace
  • EC Harris LLP

FM of the Year:

  • Andy Ratcliffe, Amey
  • Belinda Fordham, NB Entrust
  • Jan Healey, Balfour Beatty Workplace
  • Liz Shimmin, Capgemini
  • Manjit Parmar, MITIE

Impact on Organization & Workplace:

  • Barclays Bank PLC, Barclaycard House
  • Claremont, GSH Forge House
  • EC Harris, Department for Children, Schools and Families
  • Morgan Lovell, Santander

Innovation in Products:

  • Creative Space Management
  • Initial Washrooms

FM Excellence in a Major Project:

  • Fiducia, for LFH
  • Initial Integrated Services for Johnson & Johnson
  • Royal British Legion
  • Serco for Norfolk & Norwich University Hospitals
  • VFA for BBC

Sustainability & Environmental Impact:

  • Carillion
  • Centre MK
  • Hochtief/Dell
  • Mailsource
  • MEPC
  • Middleton Grange Shopping Centre
  • MITIE

Innovation in Technology, Systems & Services:

  • GSH
  • NJW
  • OCS
  • Space Data Technology

Communications & Marketing:

  • Europa/Thurrock Council
  • Initial Washrooms
  • Middleton Grange Shopping Centre
  • Sheperd FM

LABELS Awards, BIFM, Facilities_Management, Professional_Development, UK No Comments »

September 28th, 2009

OSHA Construction Safety Course Mandatory in Seven States

As of September 1, 2009, seven states now have laws on the books that require construction workers to complete the OSHA 10-hour construction safety training course before they can work on certain construction projects. The states with an OSHA law already in effect are Massachusetts, Connecticut, New Hampshire, Rhode Island, New York, and most recently, Missouri. The state of Nevada OSHA training law becomes effective January 1, 2010.

Most of the state laws restrict the required training to workers on publicly funded construction sites, such as public roads and bridge construction projects and public school buildings. However, the state of Nevada will require all construction workers to complete the course.

The state laws also vary on exactly which workers need the training, according to Curtis Chambers, vice president of OSHA Pro’s, Inc. “While all seven state laws require the same 10-hour training class, there are slight nuances from state to state. A particular state law may require all labors and supervisors to complete the class, whereas another state law may require the class just for laborers,” says Chambers. “There are also varying thresholds for the dollar amounts of the contracts that dictate when the states’ laws become effective. However,” he warns, “each of these state laws contain a provision that says failure to comply with their rule can result in fines and penalties being assessed, typically to the employer of the non-compliant workers. So affected workers are required to obtain the OSHA 10-hour construction training wallet card to prove they completed the course.”

The OSHA 10-hour construction outreach training course was developed by OSHA as a voluntary safety course to teach workers about the hazards of construction work and the regulations applicable to their work site. But these seven states have decided to make the course mandatory training for construction workers in hopes of reducing the number of injuries and fatalities afflicting construction workers.

The OSHA 10-hour construction outreach training course can be conducted by instructors who are authorized by OSHA to conduct this training and issue the OSHA cards. Some large companies even have their own authorized OSHA trainer on staff.

There are also private safety consultants and companies that conduct the training for a fee for companies or groups needing the course. OSHA has also authorized online OSHA 10-hour construction outreach training courses, allowing a worker to take the required class on the computer via the Internet, and have the wallet card subsequently mailed to the trainee. Carrie Braswell, administrator for the Internet-based online OSHA training Web site, says, “Business has really boomed since these state laws have taken effect. Especially right before a particular state deadline comes along.”

The state laws and links to those laws appear below, as well as resources for the training:

LABELS OSHA, OSHA_Pro's, Safety, _Inc., construction, training No Comments »

September 25th, 2009

FRIDAY FUNNY: German Recycling Gets Creative

The follow images were sent to me by two different people this week. They illustrate the creative adaptation of objects once they’ve reached the end of their original useful life. In the first instance, the objects have been transformed into an interesting art exhibit. In the second instance, well, see for yourself. Coincidentally, both examples come from Germany.

Every one of these sheep is made from telephones and cords…check out their feet! (Source: Museum of Communications in Frankfurt)

From the London “Metro” paper…
The unusual urinals at a pub in Freiburg (apparently, an “eco-city”), south Germany, were put in by landlord Martin Hartmann.

“Most people see the funny side. But, we’ve had a few complaints from musicians. They are called ‘tenor horns,’ and will hopefully never again be used for their original purpose,” according to Hartmann.

LABELS Friday_Funny, Germany, Recycling 2 Comments »

September 25th, 2009

EPA Awards For Small Biz And Congregations

The U.S. Environmental Protection Agency (EPA) has recognized 11 small businesses and congregations for their efforts to reduce energy consumption and increase energy efficiency. Through the use of energy management practices and efficiency solutions in their buildings, these organizations reduced annual greenhouse gas emissions equivalent to those from the average electricity use of more than 1,000 homes, while saving nearly $900,000 annually on their energy bills.

The 2009 Energy Star Small Business and Congregations Award winners used tools and resources provided by EPA to develop their plans and measure and track their accomplishments.

The 2009 Energy Star Small Business and Congregation Award winners are:

Small Businesses

* Elephants Delicatessen (Portland, OR)
According to Anne Weaver, CEO of Elephants Deli, the business uses ENERGY STAR qualified products when the life span of existing equipment expires. In the kitchen, refrigerators, freezers, and ovens have all been replaced with ENERGY STAR qualified products. New gas convection ovens and a high efficiency freezer were purchased with help from Energy Trust of Oregon.

Weaver admits that like most small business, a sweeping replacement of everything is virtually impossible. “Where we cannot replace we have made efforts to conserve,” she sais. “We have annual scheduled maintenance, we’ve examined our cooking practices and close-the-door practices and eliminated stand-by times on equipment.” Weaver’s list goes on: adding night curtains to display cases, recharging low refrigerant, checking and setting defrost cycles, installing strip curtains in walk-ins, keeping equipment as clean as possible, fixing leaks of all kinds, and even hiring a handy man to assist them in everything from fixing leaks to improving efficiency across the board.

* Finger Lakes Institute at Hobart and William Smith Colleges (Geneva, NY)

* MAINTCO Corporation (Burbank, CA)

* Old Town Trolley Tours (San Diego, CA)

* Preston Hood Chevrolet (Fort Walton Beach, FL)

* RCC Associates (Deerfield Beach, FL)

* South Coast Mold, Inc. (Irvine, CA)

To read more about each winner, visit www.energystar.gov/SmallBizAwards.

Congregations

* First Baptist Church of Springdale and Shiloh Christian School (Springdale, AR)
James Maxwell, energy manager at the congregation, said, “The most significant things we did were to monitor our usage patterns and become aware of how to better use energy, and train both staff and members on how they could contribute to our energy savings effort. “Our energy-saving program so far is based mainly on awareness and attention to details,” Just 14 months since the First Baptist Church of Springdale (FBCS) and Shiloh Christian School (SCS) began an energy-saving program they have saved nearly $250,000 without any major overhaul or replacement of equipment.

* First Baptist Church of Dallas, Texas (Dallas, TX)

* Idlewild Baptist Church (Lutz, FL)
Efforts included Tony Pasley, director of facilities, and Robert Wilson, a member of the building management team, launching a program that was both attentive and aggressive to monitor and curb energy consumption. Quarterly meetings are held with utility providers to understand load profiles and usage. This data is used to set priorities and systematically work on areas to reduce consumption. A full mechanical maintenance contract was signed to cover chiller repair, but also to provide preventative maintenance for the facility’s three chillers.

* Swarthmore Presbyterian Church (Swarthmore, PA)

To read more about each winner, visit www.energystar.gov/CongregationAwards.

LABELS EPA, Energy and The Environment, Facility Managers, The_Environment, congregations, small-business No Comments »

September 24th, 2009

Facility Managers and Workplace Violence Prevention

The recent death of Yale graduate student Annie Le and the subsequent arrest of lab technician Raymond J. Clark III — who is alleged to have murdered her — has thrust the topic of workplace violence back into the national headlines.

While workplace violence prevention has typically focused on the role of the human resources department, there are several aspects of the problem that can be alleviated by having the proper safety plans and security procedures in place, and by the facility itself.

To that end, facility professionals interested in reviewing their workplace violence prevention policies may want to check out the IFMA Foundation’s recent report entitled “Violence in the Workplace: The Role of the Facility Manager.”

Written by Wayne D. Veneklasen, Ph.D., CFM, and Donald W. Barnes Jr., CPP, the report looks at the history of violence in the workplace, examines the scope of the problem, describes the statutes surrounding it and concludes with a focus on planning, response and recovery. It takes the perspective of the building owner and facility manager while outlining the steps they can take to help mitigate this problem.

The report was made possible through contributions donated in memory of W. David Beverly, the late husband of Linda Beverly, CAE, IFMA’s vice president of administration. A long-time engineer at the National Aeronautics and Space Administration, David Beverly was killed on April 20, 2007, at Johnson Space Center in Houston, Texas, by a contract engineer who shot him and held another coworker hostage before committing suicide. This senseless act impacted the lives of countless people and underscored the very real threat posed by violence in the workplace.

To obtain a free copy of the report, visit www.ifmafoundation.org.

LABELS FM_Alert, IFMA, IFMA Foundation, Research, Workplace Violence, Workplace_Fatalities, security No Comments »

September 24th, 2009

Study Reveals Declines in Health of American Workforce

In the midst of the vigorous national health care debate, and at a time of heightened economic insecurity, new data on employers shows that the health of employed American workers is trending downward in a number of important areas. The State of Health in the American Workforce, a report released earlier this week by the Families and Work Institute (FWI), finds that only 28% of employees today report that their overall health is “excellent,” down from 34% just six years ago.

Perhaps surprisingly, men’s overall health has declined more rapidly than women’s. The report also sheds light on the relationship between an effective workplace and employee health, underlining the significant role that employers play beyond providing health insurance and wellness programs.

Among its many findings, the report reveals:

  • 41% of employees report experiencing three or more indicators of stress sometimes, often or very often;
  • One in three employees experiences one or more symptoms of clinical depression;
  • One in five employees has trouble falling asleep very often or fairly often and 31% awaken too early and have trouble falling back to sleep, also very often or fairly often; and
  • 21% are receiving treatment for high blood pressure and 14% are being treated for high cholesterol.

Furthermore, the report finds that nearly half of U.S. employees (49%) have not engaged in regular physical exercise in the last 30 days, including 22% not engaging in any rigorous physical exercise. And despite a push to stop smoking at the workplace, one in four smokes.

In terms of health care coverage, 24% of low-wage/low-income employees have no insurance from their employers or any other source, compared with only 5% of middle- and high-income employees. Low-wage/low-income employees are also much less likely to receive at least five paid sick days—only 46% do compared with 66% of middle- and high-wage and -income employees.

As to whether having an effective workplace makes a difference for employee health and well-being, the FWI data suggest that the answer is “yes”—and wage level and gender also influence in what way. For example, FWI finds that 38% of employees in workplaces that fall into the “high overall effectiveness” category (based on six measurable criteria that include economic security, autonomy, work-life fit) report “excellent overall health.” By contrast, only 19% of employees in workplaces that fall into the “low overall effectiveness” category report “excellent overall health.”

“Few would disagree that the health care path we are on represents an untenable route to increasing costs and diminishing returns,” said Ellen Galinsky, co-founder and president of FWI. ““This new report is replete with evidence that several key measures of employee health are declining, and that employer policies fostering employee engagement and satisfaction are also associated with better employee health. The message is clear that beyond any reform measures on the table in Washington, it is urgent for employers and employees to pay attention to how they can promote better health, which ultimately will save money.”

The new report is based on data from FWI’s 2008 National Study of the Changing Workforce (NSCW), the only study of its kind to provide 30+ year comparisons (from 1977 to 2008) of life on and off the job. The New State of Health in the American Workforce report focuses on 2002 and 2008 data.

Among the other noteworthy findings of the report:

Employees’ physical and mental health, stress levels, sleep quality, and energy levels all significantly impact important work outcomes of interest to employers, such as engagement, turnover intent, and job satisfaction. Thirty-five percent of employees who rate their current overall health as excellent are highly engaged in their jobs, compared with only 25%, 22%, and 23% of employees who rate their overall health as good, fair, or poor, respectively.

Despite the prevalence of employer health insurance programs, 8% of employees in fact have no health insurance. Nearly two-thirds (66%) of U.S employees are covered by health insurance offered by their employers. Of the balance, 26% choose to access health insurance from another source (e.g., a spouse’s employer), but 8% of employees have no health insurance from either their employer or from another source.

Income level makes a difference. Low-wage/low-income employees are less likely to have access to employer health insurance. They are also less likely to use it, if it is available, and they are less likely to be covered by another source. Sixty-six percent of low-wage/low-income employees have access to an employer health plan compared with 88% of middle- and high-wage and -income employees.

Employees who receive at least five paid days off per year for personal illness report significantly better work and health/well-being outcomes. Fifty-six percent of employees with at least five paid days off for personal illness report high job satisfaction compared to 49% with less than five days off. Within the five-plus day group, 71% report no signs of depression, versus 61% of those with less than five days off.

Having paid vacations bode well for personal health and well-being, as well as intent to stay in one’s job—and longer vacations offer greater benefits than shorter ones. Seventy-nine percent of employees have access to paid vacations with an average yearly time off of 16 days. However, 39% of employees don’t use all of their vacation time and 24% take five or fewer days for longest vacation. Eighty-two percent of employees with 13+ paid vacation days say they are “not at all likely to leave their jobs” compared to 68% with 6-12 vacation days.

Building upon other studies stemming from the 2008 NSCW data, FWI’s State of Health in the American Workforce report also explores various components of effective workplaces and what impact they have on employee health. Among the interesting findings: being treated with respect by managers and supervisors has a stronger effect on the mental health of low-wage/low-income employees than middle- or high-wage and -income employees, and men are more positively affected by having economic security in their jobs and a good fit between their work and personal or family lives, while women are more positively affected by being challenged in their jobs and by having autonomy.

“In the daily grind of our busy lives, it’s easy to forget the price we eventually pay when we fall short on important things like sleep, diet, or exercise,” said FWI Senior Research Associate and report co-author, Kerstin Aumann. “This report demonstrates how our workplaces—where we often spend most of our waking hours—can help or hinder our personal well-being and health. Our findings serve as a wake-up calls for employers and employees alike to take a closer look at how their organizations affect people’s health and well-being.

For a PDF of the report, send an e-mail to tfm@groupc.com with the words “Health and Workforce” in the subject line of your correspondence. To take a quiz to evaluate how well your work and life fit together, click this link.

LABELS Families and Work, Health Care, Healthcare, Productivity, Sick Days, health, morale No Comments »