Q. We currently receive remote HVAC alarms into a modem connected to a “dumb” terminal which has a printer attached. Basically, what gets transmitted gets displayed on the screen and printed (like an old tele-type machine). It’s not sophisticated, but it works.
I’m trying to see if we can take this to the next level and capture these alarms electronically. The goal is not only to react to them as they occur, but to report on the alarm data collected. Is there alarm monitoring and collection software out there?
We are a 60 store grocery chain. Paying a service to monitor the alarms is not cost effective, and the SLA side of things is lacking. Our current “system” works and we won’t eliminate any costs by automating this, but I’m not sure what is out there either.
Big Y Foods, Inc
Director of IRT Infrastructure