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FRIDAY FUNNY: Speaking The Same Language

Written by Heidi Schwartz. Posted in Facility Management, Friday Funny, Professional Development

Tagged: ,

Published on October 07, 2011 with No Comments

Communication in the business and institutional world is frequently criticized for being unclear and even insensitive at times. The c-level executive uses an ever changing and growing collection of acronyms, the IT department speaks in its own cryptic tech lingo, and then there’s HR, which is often accused of picking the wrong words for just about everything, Meanwhile, the facilities department is so busy translating and interpreting messages that it sometimes barely speaks at all out of sheer frustration over the situation

So how can facility managers find just the right thing to say without ticking anyone off? This little cheat sheet from one HR department with a good sense of humor should come in handy…

About Heidi Schwartz

Heidi Schwartz

Schwartz joined Group C Media in April 1989 as managing editor of Today's Facility Manager (TFM) magazine (formerly Business Interiors) where she was subsequently promoted to editor/co-publisher of the monthly trade magazine for facility management professionals. In September 2012, she took over the newly created position of internet director for TFM's parent company, Group C Media, where she is charged with developing content and creating online strategies for TFM and its sister publication, Business Facilities. Schwartz can be reached at

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