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Elevator Maintenance – Keeping 'UP'

Written by Heidi Schwartz. Posted in Energy, Interiors, Safety

Tagged: , , , ,

Published on June 08, 2011 with 1 Comment

Millions of people ride office building elevators daily. And if the elevator arrives quickly, provides a smooth and quiet ride, and is clean, riders get off on the desired floor and don’t give the experience a second thought.

But if there are delays, mysterious mechanical noises, vibrations, sudden unexpected motion, or signs of neglect or vandalism, it won’t be long before the ride becomes the topic of water cooler or Twitter conversation throughout the building. Word soon reaches the maintenance office, the facility manager – perhaps even the CEO, says John Powers, president of Century Elevator, Inc., based in Quincy, MA, that services elevators throughout New England.

Powers says, “Elevators contribute to increased satisfaction, and well kept elevators help to maintain or increase your building’s value.” He offers his top tips related to elevators that can help prevent your buildings from getting a bad reputation.

  1. Monthly Inspection — A “drive by” elevator inspection isn’t adequate for such a complicated mechanical device. Make sure you’re getting a hands-on inspection.
  2. Modernization — Not only do modern elevators improve user satisfaction, but they can lower your energy costs and make your building greener.
  3. Make certain your elevators meet or exceed state safety standards. Ask your elevator company about standards and how you’re doing.
  4. As in many fields, communication is key. Provide your elevator service team with regular input to enable continuous improvement and nip service issues in the early stages.
  5. Over the years, many buildings have had a variety of installed equipment, renovations, and upgrades using different manufacturers, technologies, etc. Your equipment can be better maintained when your vendor offers cross brand experience and expertise. Sometimes it’s best to upgrade/modernize the unit all at once –but only if you can deal with the downtime.
  6. Performing solid, routine maintenance during regular working hours is a lot more economical than having to pay for overtime/emergency repair calls.
  7. To prevent vandalism: Make sure elevators are operating efficiently. A defective relay or a damaged door track can slow performance. Long wait and travel times can produce frustration that leads to vandalism. Make sure lighting is bright and operating. A working phone is critical, and today more facility managers are installing security cameras in elevators.

Proper preventative maintenance and regular service on your elevators translates into minimal downtime, improved performance — and satisfied users who feel ‘upbeat.’

About Heidi Schwartz

Heidi Schwartz

Schwartz joined Group C Media in April 1989 as managing editor of Today's Facility Manager (TFM) magazine (formerly Business Interiors) where she was subsequently promoted to editor/co-publisher of the monthly trade magazine for facility management professionals. In September 2012, she took over the newly created position of internet director for TFM's parent company, Group C Media, where she is charged with developing content and creating online strategies for TFM and its sister publication, Business Facilities. Schwartz can be reached at schwartz@groupc.com.

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There are currently 1 Comment on Elevator Maintenance – Keeping 'UP'. Perhaps you would like to add one of your own?

  1. It’s great to see this topic being shared with facility managers and building owners. Hopefully increased exposure to the benefits of preventative vs. emergency maintenance will bring positive change to our industry.

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