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NEW SERVICE SPOTLIGHT: Herman Miller eCommerce Store

Written by Heidi Schwartz. Posted in Facility Management, Interiors

Tagged: , , ,

Published on February 24, 2011 with No Comments

Herman Miller now offers a direct-to-consumer eCommerce store through its website at The primary focus of the eCommerce site featuring home office and work furniture is to strengthen brand awareness and communicate the Herman Miller story directly with consumers.

With its eCommerce store, Herman Miller aims to provide consumers an online shopping destination that features the same level of sophistication and personalized service the brand is recognized for in its retail partners. Providing accessible and detailed product information to inspire and inform consumers is at the center of the new store’s philosophy.

Beyond shopping, the site allows consumers to explore product concepts, meet the designers, and discover the behind the scenes inspiration it takes to produce the company’s products. Through the new online store Herman Miller is providing customers the opportunity to research and shop via the channel of their preference while remaining committed to its retail partner distribution model.

About Heidi Schwartz

Heidi Schwartz

Schwartz joined Group C Media in April 1989 as managing editor of Today's Facility Manager (TFM) magazine (formerly Business Interiors) where she was subsequently promoted to editor/co-publisher of the monthly trade magazine for facility management professionals. In September 2012, she took over the newly created position of internet director for TFM's parent company, Group C Media, where she is charged with developing content and creating online strategies for TFM and its sister publication, Business Facilities. Schwartz can be reached at

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