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NEW PRODUCT FLASH: Schindler ID Destination-Dispatch

Written by Heidi Schwartz. Posted in Energy, Interiors, New Product Flash, Technology

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Published on September 07, 2010 with No Comments

Schindler Elevator Corporation offers enhanced destination-dispatch technology for new and existing buildings. Since the introduction of its destination dispatch technology — Miconic 10® — in the 1980s, Schindler has sought to deliver advanced destination-based elevator technology.

Schindler ID Destination-Dispatch Technology

Schindler ID Destination-Dispatch Technology

The company’s latest introduction is the Schindler ID human interface system. Schindler destination-dispatch technologies such as Schindler ID enable facility managers to seize control of elevator traffic via an intuitive user interface that personalizes elevator access and reduces time to destination. Because the technology is able to integrate with any elevator system, regardless of original manufacturer, Schindler ID can be used in both new and existing buildings.

With the ability to grant and prohibit access to specific floors, Schindler ID minimizes waiting times; improves traffic handling by 30% over conventional systems; and incorporates ADA compliant, handicap assistance features. By identifying passengers using an electronically readable device, Schindler ID personalizes the elevator trip according to passenger needs and access requirements.

Schindler ID customizes service by identifying passengers using a badge, PIN code, key tag, or other electronically readable device programmed with personal details. The system uses this information to assign an elevator car that conforms to individual needs — including handicapped, VIP, or limited access passengers — and takes them to their destination more efficiently, allowing or limiting access to various floors depending on building requirements.

A notable element of this technology is the simplicity of the user interface. Building occupants scan their pre-programmed electronic ID badge or other device, while security cleared visitors simply enter their desired floor on the interactive visitor touch terminal in the lobby. From there, the system customizes the elevator ride, saving passengers time while also minimizing the power consumption of the system. In addition, Schindler ID systems are compatible with most building security systems and all code mandated emergency operating modes.

Notable installations featuring destination-dispatch technologies from Schindler include the New York Marriott Marquis hotel and Hearst Tower in New York City, as well as Wells Fargo in Portland, OR; the Aramark Tower in Philadelphia, PA; the AAAS Building in Washington, DC; BellSouth in Atlanta, GA; Humana Waterside Building in Louisville, KY, and the American Express building in Minneapolis, MN.

About Heidi Schwartz

Heidi Schwartz

Schwartz joined Group C Media in April 1989 as managing editor of Today's Facility Manager (TFM) magazine (formerly Business Interiors) where she was subsequently promoted to editor/co-publisher of the monthly trade magazine for facility management professionals. In September 2012, she took over the newly created position of internet director for TFM's parent company, Group C Media, where she is charged with developing content and creating online strategies for TFM and its sister publication, Business Facilities. Schwartz can be reached at

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